Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 11:05:24 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery ahmed sohan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed sohan Bot:  Hi Ahmed Sohan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4558201879 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97450662254            02:53 PM, 05th May                     ahmed sohan                    Ok         
   02:53 PM, 05th May                     ahmed sohan                    ?????           02:55 PM, 05th May                     ahmed sohan                    How much time it will take?           02:57 PM, 05th May                   fatma                   Hi Ahmed , Good afternoon , Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:59 PM, 05th May                     ahmed sohan                    Hi fatma           02:59 PM, 05th May                     ahmed sohan                    Can you advise me regarding my ordered item?           02:59 PM, 05th May                     ahmed sohan                    My order number is 4558201879           02:59 PM, 05th May                     ahmed sohan                    Advise me when i will receive the items? As today morning i received a notification that order our for delivery           03:00 PM, 05th May                   fatma                   Thank you for sharing the order number with me    
        03:00 PM, 05th May                   fatma                   Could you please allow me 2 minutes to check your order details?           03:00 PM, 05th May                     ahmed sohan                    Yes, please           03:01 PM, 05th May                   fatma                   +97450662254 Is This your correct contact number ?           03:02 PM, 05th May                     ahmed sohan                    Yes           03:02 PM, 05th May                   fatma                   The order will be deliver to you within 2-3 days           03:03 PM, 05th May                   fatma                   And the delivery agent will contact you before delivery           03:04 PM, 05th May                   fatma                   Is there anything else i can help you with?           03:04 PM, 05th May                     ahmed sohan                    No           03:04 PM, 05th May                     ahmed sohan                    Thanks           03:04 PM, 05th May      
              fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:05 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2519419