Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 13:25:53 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery mahmood                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mahmood Bot:  Hi Mahmood ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7457221695 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333922888            05:18 PM, 02nd May                     mahmood             
        0097333922889           05:19 PM, 02nd May                   fatma                   Hi Mahmood, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:19 PM, 02nd May                     mahmood                    hi fatma           05:19 PM, 02nd May                     mahmood                    im waiting for my order to deliver it to me           05:20 PM, 02nd May                     mahmood                    and while i checkedmy order it's showing shipped           05:20 PM, 02nd May                     mahmood                    but until now didn't receive anything           05:20 PM, 02nd May                   fatma                   7457221695 Is this your order numer ?           05:21 PM, 02nd May                   fatma                   number *           05:21 PM, 02nd May                     mahmood                    yup           05:21 PM, 02nd May                   fatma                   Could you please all
 ow me 2 minutes to check your order details?           05:23 PM, 02nd May                     mahmood                    take ur time           05:23 PM, 02nd May                   fatma                   The order will we be deliver to you within 2-3 days           05:24 PM, 02nd May                   fatma                   It has been shipped means it's with the courierteam           05:24 PM, 02nd May                     mahmood                    its showing  (( shipped ))           05:24 PM, 02nd May                   fatma                   But it's not out for delivery           05:24 PM, 02nd May                     mahmood                    aha i see           05:24 PM, 02nd May                     mahmood                    allright           05:24 PM, 02nd May                   fatma                   We sincerely apologies for any inconvenience caused to you.           05:25 PM, 02nd May                     mahmood                    NP           05:25 PM, 02nd May    
                  mahmood                    thnx fatma           05:25 PM, 02nd May                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:25 PM, 02nd May                     mahmood                    u 2           05:25 PM, 02nd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2494807