Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 10:47:16 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2479571 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD wrong color delivered Order Date : Apr 26, 2021 Order ID: 6301637686 Tracking ID: 16443716301637686 Item ID: 162116977 - - Lace Detail Bra with Hook and Eye Closure Assistance Require: wrong color delivered Issue Description: Customer emailed us informing that she received the item on4/30/21 but the item which they received is not the same color , she ordered red, but she received blue customer also provided us the picture of the item. Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Fatma Maher.