Subject: Re: Refund issue 6258650699
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 2 May 2021 01:21:11 -0700 (MST)

Hi Team, 

Any update. 

Regards, 
Fatma Maher. 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, April 23, 2021 4:10:34 PM 
Subject: Re: Refund issue 6258650699 

Hi Team, 

Any update. 

Regards, 
Fatma Maher. 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, April 14, 2021 3:10:06 PM 
Subject: Refund issue 6258650699 

Hi Team, 

Problem Statement: Refund issue 
Order Date : Dec 27, 2020 
Order ID: 6258650699 
Tracking ID: 625865069922999991 
RMA: 1000396696 
Assistance Required: Need refund for customer. 

Issue Description: As per the hybris the refund has been processed on 12/31/20, but the customer contacted us and share the bank statement that he did not receive the refund. 

Kindly check and assist. 

Regards, 
Fatma Maher.