Subject: New Reply Received - escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 May 2021 06:21:19 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">Dear support team <div dir="auto">Thanks for your email, please let me know the code to be use as soon as possible, i am planning to buy some products by today. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Suresh </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 1 May, 2021, 2:32 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Hi Suresh ,</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Thank
you for getting in touch with us.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'> </span></div>
<div style="margin:0cm 0cm 12pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">For the inconvenience caused, we’d like to give you a voucher worth AED 15 for you to use it on your next purchase at <a href="http://xxxxxxxx.com/" rel="noreferrer" target="_blank"><span style="color:rgb(31,115,183)" dir="ltr">maxfashion.com</span></a>.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Once the voucher is ready we will share the details with you.</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt">
<span dir="ltr" style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>​</span><br>
</div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span dir="ltr" style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Feel free to get in touch with us for further assistance.<br><br></span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt"><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">Your Friends,</span></div>
<div style="margin:0cm 0cm 0.0001pt;line-height:15pt">
<span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">​</span><span style='font-size:10.5pt;font-family:-apple-system,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr">The
Support Team.</span>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2469481