Subject: Re: refund issue 6286545660
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 1 May 2021 07:21:02 -0700 (MST)

Hi Team, 

Any update. 

Regards, 
Fatma Maher. 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, April 25, 2021 6:51:24 PM 
Subject: refund issue 6286545660 

Hi Team, 

Problem Statement: refund issue 

Order Date : Mar 21, 2021 
Order ID: 6286545660 

Assistance Required: Need Urgent refund 

Issue Description: The refund has been rejected twice, and now the refund status is Shared with Payfort, the customer complain that till now she did not get her refund and she has shared her bank statement with us, so kindly check and assist, 
Regards, 
Fatma Maher.