Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 13:09:17 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect nicolette                    Bot:  Hi again! Bot:  Please enter your name Customer:  nicolette Bot:  Hi Nicolette ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9655137846 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:00 PM, 01st May                   fatma                   Hi Nicolette, Good evening , Thank you for contacting us. My name is Fatma,i will be happy to help you.           0
 5:05 PM, 01st May                   fatma                   I can see that you are contacting us to know the status of your order number 9655137846           05:06 PM, 01st May                   fatma                   iI have checked and i can see that the order is ready for pick up           05:08 PM, 01st May                   fatma                   Is there anything else i can help you with?           05:08 PM, 01st May                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:08 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2487842