Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 May 2021 11:55:28 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return asha                    Bot:  Hi again! Bot:  Please enter your name Customer:  asha Bot:  Hi Asha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9652458061 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971566558670            03:47 PM, 01st May                   fatma                   Hi Asha, Good evening ,
  Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:47 PM, 01st May                     asha                    Hi .Had requested for return against my order           03:48 PM, 01st May                     asha                    9652458061           03:48 PM, 01st May                     asha                    One of the item           03:48 PM, 01st May                   fatma                   Thank your for sharig the order number with me           03:48 PM, 01st May                   fatma                   Could you please allow me 2 minutes to check your order details?           03:49 PM, 01st May                     asha                    Ok           03:49 PM, 01st May                   fatma                   please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on your contact number when arranging the collection           03:50 PM, 01st May                   fatma       
             Is there anything else i can help you with?           03:51 PM, 01st May                     asha                    Hope there wont be any charge for collection           03:52 PM, 01st May                   fatma                   No, There's o charges for collection           03:54 PM, 01st May                   fatma                   Is there anything else i can help you with?           03:54 PM, 01st May                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:55 PM, 01st May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2487331