Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Apr 2021 13:04:04 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery wasim haqram                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wasim haqram Bot:  Hi Wasim Haqram ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9656071405 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564093438            04:59 PM, 28th Apr                     wasim haqram         
            Ok           04:59 PM, 28th Apr                   fatma                   Hi Wasim , Good afternoon  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:59 PM, 28th Apr                   fatma                   I can see that you are contacting us to know the status of your order number 9656071405           04:59 PM, 28th Apr                   fatma                   Please be advised that order number (9656071405) is being processed and will arrive within 2-3 business days.           05:00 PM, 28th Apr                   fatma                   Is there anything else i can help you with?           05:00 PM, 28th Apr                     wasim haqram                    Yeah while placing the order it was saying delivery on may 1st. As i am traveling on may 1st evening is it possible to get the order earliest or even if i will collect it from somewhere if  possible           05:02 PM, 28th Apr                   fatma                   Th
 e order will be deliver to you ASAP           05:02 PM, 28th Apr                   fatma                   and the courier team will contact you before delivery           05:03 PM, 28th Apr                     wasim haqram                    Thank you so much, please make it sure.           05:03 PM, 28th Apr                   fatma                   As you have placed home delivery order so we will not be able to change the delivery method to click and collect           05:03 PM, 28th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:03 PM, 28th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2469657