Subject: Ticket Assigned - Conversation with mohamed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 16:14:33 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9655906738 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00201148583186            08:01 PM, 27th Apr                   
 fatma                   Hi Mohameed, Good evening  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           08:01 PM, 27th Apr                     mohamed                    Hi fatma           08:03 PM, 27th Apr                     mohamed                    I have an order           08:03 PM, 27th Apr                     mohamed                    And after paying by card           08:03 PM, 27th Apr                     mohamed                    I got payment waiting verification           08:03 PM, 27th Apr                     mohamed                    And i need this order to be delivered maximum Thursday           08:04 PM, 27th Apr                     mohamed                    Are you with me           08:05 PM, 27th Apr                     mohamed                    Order number is 9655906738           08:06 PM, 27th Apr                   fatma                   yes           08:06 PM, 27th Apr                   fatma                   I was ch
 ecking your order           08:06 PM, 27th Apr                     mohamed                    Thanks           08:08 PM, 27th Apr                   fatma                   It takes time to be placed it was placed before some time           08:10 PM, 27th Apr                   fatma                   Is there anything else i can help you with?           08:10 PM, 27th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2464310