Subject: Ticket Assigned - Conversation with shivika saraogi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 16:02:18 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shivika saraogi shivika saraogi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shivika saraogi Bot:  Hi Shivika Saraogi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9654611434 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582532298            07:51 PM, 27th Apr      
                shivika saraogi                    Actually i missed the delivery boy call 2 times so tgey couldnt deliver.. can u please reschedule it           07:52 PM, 27th Apr                   fatma                   Hi Shivika, Good evening  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:52 PM, 27th Apr                     shivika saraogi                    Hello fatima.. actually i missed the delivery boy call 2 times so they couldnt deliver           07:53 PM, 27th Apr                     shivika saraogi                    Can u please reschedule it           07:53 PM, 27th Apr                   fatma                   Yes , our team will try to deliver it once more           07:54 PM, 27th Apr                   fatma                   Is there anything else i can help you with?           07:56 PM, 27th Apr                     shivika saraogi                    Thank u so much.. ya if i can get a message in advance that agent wil co
 me to deliver in some time . It will b great           07:57 PM, 27th Apr                   fatma                   our team will contact you in the same day of delivering the order           07:58 PM, 27th Apr                   fatma                   Is there anything else i can help you with?           07:58 PM, 27th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:01 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2464250