Subject: Ticket Assigned - Conversation with maria
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Apr 2021 14:18:29 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maria maria                    Bot:  Hi again! Bot:  Please enter your name Customer:  maria Bot:  Hi Maria ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:01 PM, 27th Apr                   fatma                   Hi Marina, Good evening  , Thank you for contacting us. My name is Fatma,i will be happy to help you.           06:02 PM, 27th Apr                     maria                    Hi Fatma           06:03 PM,
  27th Apr                     maria                    im aboutbto return my order because the size is small how many day can i return to the store?           06:03 PM, 27th Apr                   fatma                   Kindly send me your order number           06:05 PM, 27th Apr                     maria                    9654389583           06:07 PM, 27th Apr                   fatma                   Could you please allow me 2 minutes to check your order details?           06:13 PM, 27th Apr                     maria                    sure           06:13 PM, 27th Apr                   fatma                   A return request has been created for you our team will contact you in 3-5 days to collect the items           06:16 PM, 27th Apr                   fatma                   Is there anything else i can help you with?           06:16 PM, 27th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day
 .           06:18 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2463837