Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 16:27:18 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return maria cristina clomera                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maria cristina clomera Bot:  Hi Maria Cristina Clomera ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9654389583 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569349630            08:16 PM, 25th Apr      
              fatma                   Hi Maria , Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           08:16 PM, 25th Apr                     maria cristina clomera                    Hi Fatma i just want to check if i can change the size of the shoes that i ordered           08:17 PM, 25th Apr                   fatma                   In the meantime, an exchange is not available           08:22 PM, 25th Apr                   fatma                   You can return the items and get your money back           08:22 PM, 25th Apr                     maria cristina clomera                    ok can i return to same store?           08:22 PM, 25th Apr                   fatma                   Yes you can return to the nearest store to you           08:24 PM, 25th Apr                   fatma                   just show your order number to the staff           08:24 PM, 25th Apr                   fatma                   Is there anything else i
  can help you with?           08:24 PM, 25th Apr                     maria cristina clomera                    that will be all thank you           08:24 PM, 25th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:27 PM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2453257