Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 10:00:52 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  6291752110 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6291752110 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6291752110 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6291752110 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6291752110 Bot:  Looks to be an invalid order No Bot:  Plea
 se enter your order number to continue Customer:  6391752110 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0534386018            01:41 PM, 25th Apr                     hi                    Waiting           01:43 PM, 25th Apr                   fatma                   Hi, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:43 PM, 25th Apr                     hi                    Y shipping char
 ges if we pick ftom store           01:44 PM, 25th Apr                     hi                    Click n collect order           01:45 PM, 25th Apr                     hi                    R u there fatima           01:46 PM, 25th Apr                   fatma                   Yes i'm here           01:46 PM, 25th Apr                   fatma                   No there's no delivery chargers for click and collect orders           01:47 PM, 25th Apr                   fatma                   Is there anything else i can help you with?           01:47 PM, 25th Apr                     hi                    But it shows when i place order 10 SAR           01:47 PM, 25th Apr                     hi                    Shipping           01:47 PM, 25th Apr                     hi                    Reply           01:48 PM, 25th Apr                     hi                    Y           01:49 PM, 25th Apr                     hi                    Waiting           01:50 PM, 25th Apr            
          hi                    R u left           01:52 PM, 25th Apr                   fatma                   Could you shar screenshot with me           01:52 PM, 25th Apr                     hi                    Y so slow ur chat service           01:52 PM, 25th Apr                     hi                    Wait           01:53 PM, 25th Apr                   fatma                   We don't charge any costs for click nd collect orders           01:56 PM, 25th Apr                   fatma                   it may be Taxes on the items           01:56 PM, 25th Apr                   fatma                   Is there anything else i can help you with?           01:56 PM, 25th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:00 PM, 25th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2451461