Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 05:59:42 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  escalation  Ticket comment <div><br></div>
<div dir="auto">Dear sir</div>
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<div dir="auto">Still item with me no body has come to pick kindly arrange today plz</div>
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<div dir="auto">Thanks &amp; Regards</div>
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<div dir="auto">Imtiaz</div>
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<div dir="auto">0508923405</div>
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<br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Apr 2021 at 21:42 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div style="box-sizing:border-box;word-break:break-word">
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi Imtyaz,<div><br style="box-sizing:border-box"></div>
<div>Thank you for getting in touch with us.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We apologize for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">With the reference to the order ID:9650044350 , we would like to inform you that  we have forwarded your issue to the concern team. We will get back to you once we receive any update<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div>Feel free to get in touch with us for further assistance.</div>
<div><br style="box-sizing:border-box"></div>
<div> Your friends,</div>
<div dir="ltr"> The Support Team.</div>
</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word"><div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Regards<div><br></div>
<div>Imtiaz</div>
<div><br></div>
<div>050 8923405</div>
</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2438808