Subject: Re: nov order, refund rejected 3 times 7413145683
From: Shakeeb Arsalan <[email-masked]>
To: Fatma Maher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Apr 2021 00:04:01 -0700 (MST)

Hi Fatma, 

This has to be raised to Jira as the refunded amount is coming more than the captured amount, that is why it is getting rejected. 

Regards 
shakeeb 

From: "Fatma Maher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, April 22, 2021 11:35:09 PM 
Subject: nov order, refund rejected 3 times 7413145683 

Hi Team, 

Problem Statement: Refund rejected 3 times 

Order Date : Nov 9, 2020 
Order ID: 7413145683 
Ticket number: 2439494 

The refund has been rejected 3 times, and the customer came on chat 2 times, kindly check and assist. 

Regards, 
Fatma Maher.