Subject: Ticket Assigned - refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Apr 2021 12:44:47 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund ghina                    Bot:  Hi again! Bot:  Please enter your name Customer:  ghina Bot:  Hi Ghina ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9652104082 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:37 PM, 22nd Apr                     ghina                    9652104082           04:37 PM, 22nd Apr                     ghina                    /startOver           04:38 PM, 22nd Apr         
             ghina                    ?           04:39 PM, 22nd Apr                   fatma                   Hi Ghina, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:39 PM, 22nd Apr                   fatma                   Could you please allow me 2 minutes to check your order details?           04:40 PM, 22nd Apr                   fatma                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           04:41 PM, 22nd Apr                   fatma                   Once the refund is processed the amount you paid online will be refunded back to your my credit           04:41 PM, 22nd Apr                   fatma                   Is there anything else i can help you with?           04:41 PM, 22nd Apr                   fatma                   
 It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:44 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2439091