Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 13:18:51 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery awase mustafa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  awase mustafa Bot:  Hi Awase Mustafa ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553043173            05:09 PM, 17th Apr                   fatma                   Hi Mustafa, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:09 PM, 17th Apr                     awase mustafa                    Hi           05:10 PM, 17th Apr                     awase mustafa                    I want to ask that in my previous online order, i had received delivery at home. There is one t shirt thati did not like and want to exchange at store. Is it possible?           05:11 PM, 17th Apr                     awase mustafa                    Do i have to print the invoice and take it to store? Or can i show them on my phone?           05:11 PM, 17th Apr                   fatma                   you can return the order without the invoice           05:13 PM, 17th Apr                   fatma                   Is there anything else i can help you with?           05:15 PM, 17th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2414075