Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 11:08:21 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect rasel hossain sojib                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rasel hossain sojib Bot:  Hi Rasel Hossain Sojib ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6293229631 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0578527662            03:03 PM, 16th Apr         
           fatma                   Hi Rasel , Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:03 PM, 16th Apr                   fatma                   I can see that you are contacting us to know the status of the order ID: 6293229631           03:05 PM, 16th Apr                   fatma                   Your order ID 6293229631 is now ready for collection.           03:05 PM, 16th Apr                   fatma                   Kindly make sure to have your ID or Passport, during the pickup.           03:05 PM, 16th Apr                     rasel hossain sojib                    i have an order from centrepoint online, 10 days gone but no progress of my order, can you tell me how many more days takes to get my order           03:06 PM, 16th Apr                   fatma                   Is there anything else i can help you with?           03:06 PM, 16th Apr                   fatma                   Your order ID 6293229631 is now
  ready for collection.           03:07 PM, 16th Apr                   fatma                   Kindly make sure to have your ID or Passport, during the pickup.           03:07 PM, 16th Apr                     rasel hossain sojib                    but in my apps not showing           03:07 PM, 16th Apr                   fatma                   It's okay           03:07 PM, 16th Apr                   fatma                   Just visit the store and collect your order           03:07 PM, 16th Apr                   fatma                   Is there anything else i can help you with?           03:07 PM, 16th Apr                     rasel hossain sojib                    ok thank you           03:07 PM, 16th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:08 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk
 /tickets/2409491