Subject: WWD DAMAGED ITEM 6273566870
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 16 Apr 2021 01:40:10 -0700 (MST)

Hi Team, 

Problem Statement: WWD DAMAGED ITEM 

Order Date : Feb 13, 2021 
Order ID: 6273566870 
Tracking ID: 15885796273566870 
Item ID: 161956159 - - Giggles Atlas Toddler Bed 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 2/20/21 but the item which they received is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund the item.We have escalated to babyshop WWD team but we did not get any response, so kindly check and assist. 

Regards, 
Fatma Maher.