Subject: pending delivery July 7,2020 6206773804
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, manish
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 14 Apr 2021 03:26:49 -0700 (MST)

Hi Team. 

Problem Statement: Order not delivered (NDR) 
Order Date : Jul 7, 2020 
Order ID: 6206773804 
Tracking ID: 620677380422999991 
Assistance Required: Need Urgent update. 

Issue Description: The order was placed on Jul 7, 2020,. Now as per hybris the status is still in ready to shipped. Kindly check and assist us to cancel this order, so we would be able to process the refund for customer asap. 

Thank you for your help. 

Regards, 
Fatma Maher.