Subject: Re: Late Delivery no response form 3rd party7 438472023
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 14 Apr 2021 03:14:54 -0700 (MST)

Hi Team, 

Any update. 

Regards, 
Fatma Maher. 

From: "Dominic Arackal" <[email-masked]> 
To: "Sharfuddeen Kadavan" <[email-masked]>, "SuvodipMondal" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Faraz Lohani" <[email-masked]>, "Manish Kumar" <[email-masked]>, "siny jacob" <[email-masked]>, "BHRdc Ecomm" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fatma Maher" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 4 April, 2021 18:12:08 
Subject: RE: Late Delivery no response form 3rd party7 438472023 

++ Sharfu 

From: Faraz Lohani <[email-masked]> 
Sent: Saturday, April 3, 2021 5:07 PM 
To: Manish Kumar <[email-masked]>; Siny Jacob <[email-masked]>; BHRdc Ecomm <[email-masked]>; Dominic Arackal <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Late Delivery no response form 3rd party7 438472023 

Hi [ mailto:[email-masked] | 
@BHRdc Ecomm ] [ mailto:[email-masked] | 
@Dominic Arackal ] [ mailto:[email-masked] | 
@Siny Jacob ] , 

Please assist in the delivery for the above mentioned order number as it is pending since February and the customer is complaining: 

Order Date : Feb 27, 2021 

Order ID: 7438472023 

Tracking ID: FP0228211000975 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[ mailto:[email-masked] | [email-masked] ] 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, April 2, 2021 4:24 PM 
To: Siny Jacob < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Delivery no response form 3rd party7 438472023 

External email sender, please take precaution. 

Hi Team, 

Kindly expedite the delivery process for the below order. The customer can be reached on +97335129114 

Order Date : Feb 27, 2021 

Order ID: 7438472023 

Tracking ID: FP0228211000975 

Thank you for your help. 

Regards, 

Manish 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, April 1, 2021 4:39:37 PM 
Subject: Late Delivery no response form 3rd party7 438472023 

Hi Team, 

Problem Statement: Late Delivery 

Order Date : Feb 27, 2021 

Order ID: 7438472023 

Tracking ID: FP0228211000975 

Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 2/28/21 but till now the order has not delivered to the customer, and i have escalated to LMG team but they are not responding so kindly check and assist. 

Regards, 

Fatma Maher 

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