Subject: Damaged Item Received no response from 3rd party 8243736409
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 14 Apr 2021 02:58:31 -0700 (MST)

Hi Team, 

Damaged Item Received 

Order Date : Mar 20, 2021 
Order ID: 8243736409 
Tracking ID: 16208308243736409 

Assistance Required:Need Return 

Issue Description: Customer emailed us informing that she received the item on 3/29/21 but the item which they received is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and return or exchange the item. We have raised a child ticket but till no we did not get any updates. 

Kindly check and assist. 

Regards, 
Fatma Maher.