Subject: Re: [#2389662] - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 09:00:59 +0000

Hi Fatma Maher,  Return process as per below details    CONCEPT_NAME  INVOICE_NO  AWB_NO  ITEM_ID  CUS_RETURN_QTY  RETURN_RECEIVED_QTY  EXPECTED_QTY  UNEXPECTED_QTY  RETURN_ORIGIN  Max  9647801906  RP040721001364  '163112067  1  0  0  0  LMG - Expected  Max  9647801906  RP040521002132  '163014999  1  1  1  0  LMG - Expected  Max  9647801906  RP040521002132  '163142334  1  0  0  0  LMG - Expected  Max  9647801906  RP040521002132  '163112067  0  1  0  1  LMG - Unexpected - Order Part  Max  9647801906  RP040721001364  '163142334  0  1  0  1  LMG - Unexpected - Order Part   Thanks & Regards   indunil   
                           
                            On
                            Mon, 12 Apr at 10:46 AM
                            ,  Fatma Maher <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Problem Statement: Refund Not Processed Order Date : Apr 3, 2021 Order ID: 9647801906 Return Tracking ID: RP040521002132 Assistance Required: Process refund asap.  Issue Description: The returned items were collected and returned back to WH on Apr-07-2021. The refund is pending since then. Kindly process the refund on priority.  Regards, 
 Fatma Maher.