Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 09:05:19 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2194200 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement:  WWD DAMAGED ITEM   Order Date : Feb 13, 2021 Order ID: 6273566870 Tracking ID: 15885796273566870 Item ID: 161956159 - - Giggles Atlas Toddler Bed   Assistance Required: Damaged Item Received   Issue Description: Customer emailed us informing that he received the item on 2/20/21 but the item which they recieved is damaged, customer also provided us the picture of damaged item. Now customer is asking for return and return/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards,  Fatma Maher.