Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 13:52:00 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2132712 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement WWD DAMAGED ITEM   Tracking ID : 15906816274071581 Order ID : 6274071581 Assistance Required  Need urgent return Order placed on : Feb 15, 2021 Customer phone no +966500553150  ​   Issue Description: Customer emailed us informing that she received the item on 2/22/21  but the item which they received is damaged, customer also provided us the picture of damaged item.  ​   Now customer is asking for return and exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Fatma Maher.