Subject: Re: Late Collection No response from 3rd party 9644261379
From: Fatma Maher <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 7 Apr 2021 00:14:17 -0700 (MST)

Hi Team, 

Any update, the customer comes on chat every day asking about her return. 

Regards, 
Fatma Maher. 

From: "Fatma Maher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 5 April, 2021 12:51:57 
Subject: Late Collection No response from 3rd party 9644261379 

Hi Team, 

Problem Statement: Late Collection No response from 3rd party 
Order Date : Mar 22, 2021 
Order ID: 9644261379 
Tracking ID: RP032421001183 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 24/03/2021 and till now the item has not collected from the customer we have escalated to the courier team , but they are not responding. 

so kindly check and assist. 
​ 
Customer address : DUBAI MARINAA, AL MAJARA1, 13th floor 1304 near Dmcc metro station 
Customer mobile : 0565998084 

Regards, 
Fatma Maher.