Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 14:03:28 +0000

Hi Fatma Maher,  
  The following message composed by you on ticket 2360674 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,   Problem Statement:  WWD Big size ITEM  Order Date : Mar 7, 2021 Order ID: 6280993576 Tracking ID: 16198436280993576 Assistance Required: Big Item Received  Issue Description: Customer emailed us informing that she received the item on 3/28/21 but the item which they received is Big and it' dose not fit the bed he has bought , customer also provided us the picture of the big item.  Now customer is asking for return and  exchange the item with the correct size. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  Regards, Fatma Maher.