Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 08:00:46 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9648490018 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585510190            11:55 AM, 06th Apr                   fatma                   Hi, Good afterno
 on, Thank you for contacting us. My name is Fatma,i will be happy to help you.           11:55 AM, 06th Apr                     hi                    Hi I have 1order still pending may I know what status 9648490018           11:56 AM, 06th Apr                   fatma                   sure           11:57 AM, 06th Apr                   fatma                   Could you please allow me 2 minutes to check your order details?           11:57 AM, 06th Apr                     hi                    Okay           11:57 AM, 06th Apr                   fatma                   Please be advised that order number (9648490018) is being processed and will arrive within 2-3 business days.           11:58 AM, 06th Apr                   fatma                   Is there anything else i can help you with?           11:58 AM, 06th Apr                     hi                    Thank you           11:59 AM, 06th Apr                     hi                    Bye           11:59 AM, 06th Apr              
      fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:00 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2360843