Subject: Ticket Assigned - Conversation with munazza ghani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 09:53:20 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with munazza ghani munazza ghani                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  munazza ghani Bot:  Hi Munazza Ghani ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9648101262 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971569155            01:51 PM, 05th Apr               
       munazza ghani                    Hi,           01:51 PM, 05th Apr                     munazza ghani                    I received order from splash but it is not updated on my shukran account           01:51 PM, 05th Apr                     munazza ghani                    I'm asking about loyalty points on shukran           01:52 PM, 05th Apr                   fatma                   Hi Munazza , Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:52 PM, 05th Apr                     munazza ghani                    I received order from splash but it is not updated on my shukran account           01:52 PM, 05th Apr                   fatma                   lease note Shukran Points are credited to your account after 14 days from the date of delivery of the order.           01:52 PM, 05th Apr                     munazza ghani                    I'm asking about loyalty points on shukran           01:52 PM, 05th Apr             
         munazza ghani                    Ohh okay thanks           01:53 PM, 05th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:53 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2355887