Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 02:42:36 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Dear Max,

Please note that I had returned some of the online purchased items in ibn battuta max and the cashier had issued a credit note for 81aed and the expiry date mentioned was 22/Nov/2020. 3 weeks back i visited Deerfield mall Max to purchase some items using this credit note and cashier said there is an issue with credit note and he need to raise an IT request to activate it again. When i visited again to get an update on the same cashier informed me that IT claiming that this credit note already redeemed in ibn Battuta max on the same day and time when i returned the items which I'm not aware of that. This is the 3rd time i'm visiting Deerfield branch to get it resolved. Can you please help me on this that i have not used used my credit note 
INC0891591,INC0901532,INC0909697

Anas,
0558951771 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1730732