Subject: Ticket Assigned - Conversation with sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 14:25:43 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sara sara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sara Bot:  Hi Sara ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6291790581 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0570024193            06:23 PM, 04th Apr                   fatma                   Hi Sara, Good evenin
 g, Thank you for contacting us. My name is Fatma,i will be happy to help you.           06:23 PM, 04th Apr                     sara                    Hi. I just received my order but there is no invoice inside. If i want to refund, should i print my email?           06:24 PM, 04th Apr                     sara                    Order number is enough for refund in store?           06:24 PM, 04th Apr                   fatma                   it's okay you can return the items with the order number only           06:24 PM, 04th Apr                   fatma                   Is there anything else i can help you with?           06:24 PM, 04th Apr                     sara                    No thats all. Thanks           06:25 PM, 04th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:25 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgrou
 pservice.freshdesk.com/helpdesk/tickets/2351855