Subject: Ticket Assigned - Conversation with meymey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 13:42:48 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with meymey meymey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  meymey Bot:  Hi Meymey ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9647273466 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568801908            05:34 PM, 04th Apr                   fatma                   Hi M
 eymey, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:34 PM, 04th Apr                     meymey                    Hello good evening fatma           05:35 PM, 04th Apr                     meymey                    I want to ask about my order still  not delivered           05:35 PM, 04th Apr                   fatma                   Is this your order number : 9647273466?           05:36 PM, 04th Apr                     meymey                    Yes           05:36 PM, 04th Apr                     meymey                    If they can deliver 7:30pm today it's okey           05:37 PM, 04th Apr                   fatma                   Could you please allow me 2 minutes to check your order details?           05:37 PM, 04th Apr                     meymey                    Ok           05:37 PM, 04th Apr                   fatma                   Please be advised that order number (9647273466) is being processed and will arrive
  within 2-3 business days.           05:38 PM, 04th Apr                   fatma                   The delivery agent will contact you before the delivery on +971568801908           05:39 PM, 04th Apr                   fatma                   And you can track your order on this link           05:39 PM, 04th Apr                   fatma                   https://www.trackingmore.com/emirates-post-tracking.html           05:40 PM, 04th Apr                     meymey                    Yes they message me the           05:40 PM, 04th Apr                     meymey                    They will deliver today but still not receive it           05:40 PM, 04th Apr                   fatma                   Here is the tracking number 1000010567991           05:40 PM, 04th Apr                   fatma                   The order with the courier team           05:41 PM, 04th Apr                   fatma                   but the exact time is not mentioned here           05:41 PM, 04th Apr      
              fatma                   that's why they will call before they deliver the order           05:41 PM, 04th Apr                   fatma                   Is there anything else i can help you with?           05:41 PM, 04th Apr                     meymey                    Okey dear thanks           05:42 PM, 04th Apr                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           05:42 PM, 04th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:42 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2351563