Subject: Note Added - [#2194071] escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 09:27:07 +0000

Hi ,    Manish Kumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2194071    Subject:  escalation   Requester: Ahmad    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Another agent is working under the ticket id - 2248731</div></div>