Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 07:50:42 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6290955312 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966546274            11:35 AM, 04th Apr                   fatma                   Hi, I ha
 ve not received a response from you yet, please confirm if you are still connected?           11:36 AM, 04th Apr                     hi                    yes           11:36 AM, 04th Apr                     hi                    hi           11:37 AM, 04th Apr                   fatma                   I Can see that you are contacting us to know the status of the order ID: 6290955312           11:37 AM, 04th Apr                     hi                    just to follow up my order           11:37 AM, 04th Apr                     hi                    i order it last thurs           11:37 AM, 04th Apr                   fatma                   +966546274096 Is this your correct contact nuimber           11:37 AM, 04th Apr                     hi                    yes           11:37 AM, 04th Apr                     hi                    correct           11:37 AM, 04th Apr                   fatma                   Okay, i can see that the courier team will try to contact you today to 
 deliver the order           11:40 AM, 04th Apr                   fatma                   Is there anything else i can help you with?           11:40 AM, 04th Apr                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           11:43 AM, 04th Apr                     hi                    ok           11:47 AM, 04th Apr                     hi                    i will wait           11:47 AM, 04th Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:50 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349365