Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 09:26:15 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9647223040 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559971670            01:09 PM, 03rd Apr                   fatma                   Hi, Good eveni
 ng, Thank you for contacting us. My name is Fatma,i will be happy to help you.           01:10 PM, 03rd Apr                   fatma                   I can see that you are contacting us to know the status of the order ID: 9647223040           01:12 PM, 03rd Apr                   fatma                   Please be advised that order number (9647223040) is being processed and will arrive within 2-3 business days.           01:13 PM, 03rd Apr                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           01:16 PM, 03rd Apr                   fatma                   Hi, I have not received a response from you yet, please confirm if you are still connected?           01:18 PM, 03rd Apr                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:23 PM, 03rd Apr                                  
         View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2344543