Subject: Ticket Assigned - click and collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 15:24:21 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click and collect mithun                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mithun Bot:  Hi Mithun ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639935305 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566686549            07:21 PM, 08th Mar                   fatma                   Hi Mithun, Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:22 PM, 08th Mar                     mithun                    Hello i am here to check the update for order number 9639935305.           07:23 PM, 08th Mar                   fatma                   We see that you have placed your order on Mar 5, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           07:23 PM, 08th Mar                   fatma                   Is there anything else i can help you with?           07:23 PM, 08th Mar                     mithun                    Okay           07:23 PM, 08th Mar                     mithun                    Nothing else           07:24 PM, 08th Mar                     mithun                    Thanks           07:24 PM, 08th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:24 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2212357