Subject: Ticket Assigned - ndr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 11:37:47 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  ndr hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4536570280 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097455597996            03:19 PM, 07th Mar                   fatma                   Hi, Thank you for contacting us. My 
 name is Fatma,i will be happy to help you.           03:26 PM, 07th Mar                   fatma                   is this your order number 4536570280?           03:28 PM, 07th Mar                   fatma                   We would like to inform you that our courier partner tried to contact you on (55597995) thrice on 3 different days but didn't receive any response from your end.           03:29 PM, 07th Mar                   fatma                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           03:30 PM, 07th Mar                   fatma                   Is there anything else i can help you with?           03:30 PM, 07th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           03:35 PM, 07th Mar                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel fr
 ee to get in touch with us in case of any unanswered query.           03:37 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2203990