Subject: Ticket Assigned - delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 11:01:22 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery maricris                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maricris Bot:  Hi Maricris ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9639983682 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569047293            02:48 PM, 07th Mar                     maricris                    ok           02:49 PM, 07th Mar                     maricris                    ???           02:50 PM, 07th Mar                     maricris                    ???           02:51 PM, 07th Mar                   fatma                   Hi Maricris, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:55 PM, 07th Mar                     maricris                    hi fatima           02:56 PM, 07th Mar                     maricris                    we just received our order today           02:57 PM, 07th Mar                     maricris                    but somehow it is not yet complete           02:57 PM, 07th Mar                     maricris                    the baby stroller was not included on the delivery?           02:58 PM, 07th Mar                   fatma                   is this your order number 9639983682           02:58 PM, 07th Mar                     maricris                    are we expecting another delivery from your side?           02:58 PM, 07th Mar                     maricris                    yes           02:58 PM, 07th Mar                   fatma                   Could you please allow me 2 minutes to check your order details?           02:58 PM, 07th Mar                     maricris                    ok           02:59 PM, 07th Mar                   fatma                   i have checked the order           02:59 PM, 07th Mar                   fatma                   and i can see that this item Graco Comfy Cruiser Click Connect Travel System will be delivered to you on 9 March 2021           02:59 PM, 07th Mar                     maricris                    ok.           03:00 PM, 07th Mar                     maricris                    so there’s another delivery again           03:00 PM, 07th Mar                   fatma                   yes           03:00 PM, 07th Mar                   fatma                   Is there anything else i can help you with?           03:00 PM, 07th Mar                     maricris                    nothing           03:00 PM, 07th Mar                     maricris                    thank you           03:00 PM, 07th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:01 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2203656