Subject: Ticket Assigned - delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 15:27:03 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery rohilmina alli                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rohilmina alli Bot:  Hi Rohilmina Alli ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6280239881 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565621206            07:17 PM, 05th Mar                     rohilmina a
 lli                    Pls cancel my current order           07:17 PM, 05th Mar                     rohilmina alli                    6280239881           07:18 PM, 05th Mar                   fatma                   Hi Rohilmina, Thank you for contacting us. My name is Fatma,How may I help you?           07:19 PM, 05th Mar                   fatma                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           07:22 PM, 05th Mar                   fatma                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:22 PM, 05th Mar                   fatma                   Is there anything else i can help you with?           07:22 PM, 05th Mar                     rohilmina alli                    Okay           
 07:22 PM, 05th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2194223