Subject: Ticket Assigned - Conversation with marizen mamauag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Apr 2021 11:13:37 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marizen mamauag marizen mamauag                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marizen mamauag Bot:  Hi Marizen Mamauag ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8246323919 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555992515            02:58 PM, 02nd
  Apr                   fatma                   Hi Marizen, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:00 PM, 02nd Apr                     marizen mamauag                    yes! thank u           03:00 PM, 02nd Apr                     marizen mamauag                             03:01 PM, 02nd Apr                     marizen mamauag                    while i was tracking my order i saw that it was not delivered because of the phone number i entered wrongly and the address. can u check on it?           03:01 PM, 02nd Apr                     marizen mamauag                    It should be 55992515 and abu halifa block 2. it should be delivered now but because of this it was not delivered and i was already expecting the said order           03:02 PM, 02nd Apr                   fatma                   We sincerely apologise for any inconvenience caused to you.           03:05 PM, 02nd Apr                   fatma                 
   55992815 this is the wrong number           03:06 PM, 02nd Apr                     marizen mamauag                    yes           03:07 PM, 02nd Apr                   fatma                   We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.           03:08 PM, 02nd Apr                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 02nd Apr                   fatma                   Hi Marizen, I have not received a response from you yet, please confirm if you are still connected?           03:12 PM, 02nd Apr                     marizen mamauag                    thank u so much for the help           03:13 PM, 02nd Apr                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 02nd Apr                        
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