Subject: Ticket Assigned - Conversation with yesterday i add some items in my basket but today i cant found
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 12:14:05 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yesterday i add some items in my basket but today i cant found yesterday i add some items in my basket but today i cant found                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yesterday i add some items in my basket but today i cant found Bot:  Hi Yesterday I Add Some Items In My Basket But Today I Cant Found ,what do you need help with? Customer:  /startOver Bot:  Hi Yesterday I Add Some Items In My Basket But Today I Cant Found ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6288794333 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, 
 your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0535086985            04:05 PM, 01st Apr                   fatma                   Hi, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           04:07 PM, 01st Apr                   fatma                   We would suggest you to update the application to its latest version.           04:09 PM, 01st Apr                   fatma                   We update the item's availability after every 30 minutes. So before you go forward with its purchase, your cart needs to be updated. Please check the items added in your cart are available before you go forward with their purchase.           04:10 PM, 01st Apr                   fatma                   Hi, I'm not getting a response from 
 you. Are we still connected?           04:10 PM, 01st Apr                   fatma                   Hi, I have not received a response from you yet, please confirm if you are still connected?           04:12 PM, 01st Apr                   fatma                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:13 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2337222