Subject: Re: Partial Cancellation - 6268587809
From: Manish Kumar <[email-masked]>
To: Faraz Lohani <[email-masked]>
Cc: jessie caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 31 Mar 2021 08:12:29 -0700 (MST)

Hi Faraz, 

Please let us know if there is any further udpate on the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Faraz Lohani" <[email-masked]> 
To: "jessie caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fatma Maher" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Wednesday, February 10, 2021 7:09:41 PM 
Subject: RE: Partial Cancellation - 6268587809 

Hi team, 

Raised to tech: 

INC0975652 

Thankyou and Regards, 

Faraz Lohani 

Customer Support Associate 

Customer Service 

[email-masked] 

From: Jessie Caparas <[email-masked]> 
Sent: Wednesday, February 10, 2021 4:53 PM 
To: Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>; Faraz Lohani <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: RE: Partial Cancellation - 6268587809 
Importance: High 

[ mailto:[email-masked] | @Faraz Lohani ] 

Kindly check. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 10, 2021 1:37 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Partial Cancellation - 6268587809 

External email sender, please take precaution. 

Hi Team, 

Please assist in cancellation of the below items, partial cancellation is getting failed and items were not sent under consignment: 

160632002_LS_MX - - wet n wild Eyeshadow 

155705372_LS_MX - - Maybelline New York Eye Studio Lasting Drama Gel Eyeliner 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 8, 2021 2:42:07 PM 
Subject: cancel the items and process the refund #6268587809 

Hi Team, 

Problem Statement: 2 items not in the consignments 

Order Date : Jan 29 , 2021 

Order ID: [ callto:6268587809 | 6268587809 ] 

Return Tracking ID: FC0129210002375 

Assistance Required: Cancel the items and Process refund asap. 

Issue Description: 2 items were not in the consignments, and the customer wants his refund. Kindly cancel the items and process the refund on priority. 

The items: 

160632002_LS_MX - - wet n wild Eyeshadow SAR9.00 

155705372_LS_MX - - Maybelline New York Eye Studio Lasting Drama Gel Eyeliner SAR10.00 

​ 

Regards, 

Fatma Maher 

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