Subject: Re: order not placed amount deducted [email-masked]
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Wed, 31 Mar 2021 05:23:38 -0700 (MST)

check 

From: "Manish Kumar" <[email-masked]> 
To: "Fatma Maher" <[email-masked]> 
Sent: Wednesday, 31 March, 2021 17:34:07 
Subject: Re: order not placed amount deducted [email-masked] 

Please do the needful and let us know once we will get the bank details. 

From: "Akshay Berry" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 30, 2021 8:53:53 PM 
Subject: RE: order not placed amount deducted [email-masked] 

[ mailto:[email-masked] | @Shakeeb Arsalan ] Please ask for customer’s bank details. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Mohammed Athar <[email-masked]> 
Sent: Tuesday, March 30, 2021 3:30 PM 
To: Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: order not placed amount deducted [email-masked] 

Hi Akshay, 

Please check the below screenshot FYI. 

Thanks & Regards, 

Athar Mohammed, 

Extn 3183 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 29, 2021 5:50 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: order not placed amount deducted [ mailto:[email-masked] | 
[email-masked] ] 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , 

Need your assistance here to check and confirm if any amount is captured. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 28, 2021 3:51 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: order not placed amount deducted [ mailto:[email-masked] | 
[email-masked] ] 
Importance: High 

[ mailto:[email-masked] | @Akshay Berry ] 

Please look into this one. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 28, 2021 3:01 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: order not placed amount deducted [ mailto:[email-masked] | 
[email-masked] ] 

External email sender, please take precaution. 

Hi Team, 

PFA and assist regarding the below concern. 

Regards 
Shakeeb 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 14, 2021 1:32:49 PM 
Subject: order not placed amount deducted [ mailto:[email-masked] | [email-masked] ] 

Hi Team, 

Problem Statement: order not placed amount deducted 

Email address: [ mailto:[email-masked] | [email-masked] ] 

Transaction Date : 1-3-2021 

Transaction amount:142.00 

Authorization code: 059662 

Assistance Required: Need refund for the customer. 

Issue Description: The order has not been placed successfully, but the amount has been deducted, so kindly check and assist. 

Regards, 

Fatma Maher 

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