Subject: Ticket Assigned - Conversation with noora
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 10:44:47 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noora noora                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noora Bot:  Hi Noora ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9645097393 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567277119            02:33 PM, 28th Mar                   fatma                   Hi Noo
 ra, Good Afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           02:33 PM, 28th Mar                   fatma                   I can see that you are contacting us to know about your order ID: 9645097393           02:34 PM, 28th Mar                     noora                    Ok           02:35 PM, 28th Mar                     noora                             02:35 PM, 28th Mar                   fatma                   the order on it's way to you and the courier team will contact number : +971567277119 before delivery           02:36 PM, 28th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           02:41 PM, 28th Mar                   fatma                   Hi, I have not received a response from you yet, please confirm if you are still connected?           02:41 PM, 28th Mar                   fatma                   As we have not received a response, this chat will be closed 
 automatically. Please feel free to get in touch with us in case of any unanswered query.           02:43 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2315205