Subject: New Reply Received - Re: Your refund is on its way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 17:22:41 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Hello<div dir="auto">Glad to hear from you after a long period of time but unfortunately there is still no refund amount in my credit I followed your instructions tried to checkout but there was no balance in my credit kindly check in the matter again.I am attaching picture of my credit after reinstalling app.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 27 Mar 2021, 8:12 AM Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Humdia,</div>
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<div dir="ltr"><div dir="ltr">
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We apologise for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that the amount of SAR 63.00 against your return for the order id - 6247566431 has been refunded to My Credit in your online account.</div>
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<div>You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log In</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to the basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select my credit as a payment option</div>
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<div dir="ltr">Please also note that if you are having any issue in using the My Credit we request you to please try uninstalling and reinstalling of your app and let us know if the issue still persists.</div>
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<div dir="ltr">Looking forward to hear from you.</div>
<div> </div>
<div>Feel free to reach us out for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043205770543'>Screenshot_20210327-200922.png</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043205770544'>Screenshot_20210327-200922.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1947750