Subject: Ticket Assigned - Conversation with good pm
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 15:42:15 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good pm good pm                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good pm Bot:  Hi Good Pm ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6288703326 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504934533            07:27 PM, 27th Mar                     good 
 pm                    thanks           07:27 PM, 27th Mar                   fatma                   Hi, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           07:29 PM, 27th Mar                   fatma                   I can see that you are contacting us to know the status of the order ID: 288703326           07:31 PM, 27th Mar                   fatma                   6288703326           07:31 PM, 27th Mar                   fatma                   Please be advised that order number (6288703326) is being processed and will arrive within 2-3 business days.           07:35 PM, 27th Mar                   fatma                   Hi, I'm not getting a response from you. Are we still connected?           07:37 PM, 27th Mar                   fatma                   Hi, I have not received a response from you yet, please confirm if you are still connected?           07:39 PM, 27th Mar                   fatma                   As we have not re
 ceived a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:41 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2311900