Subject: Ticket Assigned - Conversation with sadiya palekar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 08:36:46 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sadiya palekar sadiya palekar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sadiya palekar Bot:  Hi Sadiya Palekar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9644647809 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564284680            12:25 PM, 26th Mar      
              fatma                   Hi Sadiya, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           12:26 PM, 26th Mar                     sadiya palekar                    Salaam Fatima... regarding my order, can I receive it tomorrow. I will not be available from sunday for a week.           12:26 PM, 26th Mar                   fatma                   Could you please allow me 2 minutes to check your order details?           12:28 PM, 26th Mar                     sadiya palekar                    Sure           12:29 PM, 26th Mar                   fatma                   Please be advised that order number (9644647809) is being processed and will arrive within 2-3 business days.           12:29 PM, 26th Mar                   fatma                   and the courier team will call you before delivery           12:30 PM, 26th Mar                     sadiya palekar                    Can 8 change the delivery address?           12:30 PM
 , 26th Mar                     sadiya palekar                    Sorry can i change           12:30 PM, 26th Mar                   fatma                   sorry the order will be delivered to the address you have entered while placing the order           12:31 PM, 26th Mar                     sadiya palekar                    I will not be available for 1 week from sunday 28th march to Saturday 3rd april           12:32 PM, 26th Mar                   fatma                   any of your neighbours will not be able to receive the order           12:33 PM, 26th Mar                     sadiya palekar                    No i stay in hospital accommodation..i am a doctor here in ghayathi hospital           12:34 PM, 26th Mar                     sadiya palekar                    I placed the order because it appeared that it will be dlivered on thursday 25th           12:34 PM, 26th Mar                   fatma                   Oh, but the order will be delivered on the time i have shared 
 with you           12:34 PM, 26th Mar                   fatma                   we will o our best to deliver the order ASAP           12:35 PM, 26th Mar                     sadiya palekar                    Ya please by tomorrow is fine           12:35 PM, 26th Mar                     sadiya palekar                    Otherwise after 4th april           12:35 PM, 26th Mar                   fatma                   We sincerely apologise for any inconvenience you have faced.           12:35 PM, 26th Mar                   fatma                   Is there anything else i can help you with?           12:35 PM, 26th Mar                     sadiya palekar                    No worries..i am happy generally with your service..           12:36 PM, 26th Mar                   fatma                   Thank you           12:36 PM, 26th Mar                     sadiya palekar                    Thank you so much           12:36 PM, 26th Mar                   fatma                   It was a pleas
 ure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:36 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2305865