Subject: Ticket Assigned - Conversation with shamshuddin alvi kuriikal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 11:37:45 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shamshuddin alvi kuriikal shamshuddin alvi kuriikal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shamshuddin alvi kuriikal Bot:  Hi Shamshuddin Alvi Kuriikal ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555033326            03:30 PM, 25th Mar                     shamshuddin alvi k
 uriikal                    ok           03:31 PM, 25th Mar                   fatma                   Hi Shamshuddin, Good afternoon, Thank you for contacting us. My name is Fatma,i will be happy to help you.           03:31 PM, 25th Mar                     shamshuddin alvi kuriikal                    hi Ms Faima           03:31 PM, 25th Mar                     shamshuddin alvi kuriikal                    sorry fatma           03:31 PM, 25th Mar                     shamshuddin alvi kuriikal                    i just picked up my order from al wahda splash branch           03:32 PM, 25th Mar                     shamshuddin alvi kuriikal                    but one of the jean is damaged           03:32 PM, 25th Mar                     shamshuddin alvi kuriikal                    and i asked the cashier to take it back and she said i need to come back tomorrow to return the product           03:32 PM, 25th Mar                     shamshuddin alvi kuriikal                    please let m
 e know           03:33 PM, 25th Mar                   fatma                   We sincerely apologise for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           03:33 PM, 25th Mar                     shamshuddin alvi kuriikal                    anyway i will come back tomorrow or day after tomorrow to return the jeans           03:34 PM, 25th Mar                   fatma                   Is there anything i can help you with?           03:36 PM, 25th Mar                     shamshuddin alvi kuriikal                    no thank you           03:37 PM, 25th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/23015
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