Subject: Ticket Assigned - Conversation with vasih
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 14:03:24 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vasih vasih                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vasih Bot:  Hi Vasih ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9641955166 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506659248            05:39 PM, 24th Mar                     vasih                    
 Ok. I'm waiting           05:40 PM, 24th Mar                   fatma                   Hi Vasih, Good evening, Thank you for contacting us. My name is Fatma,i will be happy to help you.           05:40 PM, 24th Mar                     vasih                    Hi fatma.. how are you?           05:41 PM, 24th Mar                   fatma                   I'm good           05:41 PM, 24th Mar                     vasih                    I have ordered 2 t-shirt 2 weeks ago           05:41 PM, 24th Mar                     vasih                    Still i didn't get any update..           05:42 PM, 24th Mar                     vasih                             05:42 PM, 24th Mar                     vasih                    This is how it is showing from 1st day of order           05:43 PM, 24th Mar                     vasih                    Helloo.. you there?           05:43 PM, 24th Mar                   fatma                   yes i'm here           05:44 PM, 24th Mar               
       vasih                    Ok           05:44 PM, 24th Mar                   fatma                   Could you please allow me 2 minutes to check your  order details?           05:44 PM, 24th Mar                     vasih                    Ok. I will wait           05:44 PM, 24th Mar                     vasih                    I think it's a big problem.. it took more time           05:48 PM, 24th Mar                   fatma                   Actually i have a problem in my system only           05:49 PM, 24th Mar                   fatma                   sorry for the delay           05:49 PM, 24th Mar                     vasih                    It's ok           05:51 PM, 24th Mar                     vasih                    No idea?           05:51 PM, 24th Mar                     vasih                    Did u find the reason?           05:51 PM, 24th Mar                     vasih                    ?           05:52 PM, 24th Mar                   fatma                   
 the order is ready for collection           05:54 PM, 24th Mar                   fatma                   i'm really sorry for late reply           05:55 PM, 24th Mar                   fatma                   Is there anything else i can help you with?           05:56 PM, 24th Mar                     vasih                    Its ok           05:56 PM, 24th Mar                     vasih                    Should i go there ?           05:56 PM, 24th Mar                   fatma                   yes you can collect the order any time           05:57 PM, 24th Mar                   fatma                   within 14 days           05:57 PM, 24th Mar                     vasih                    Can u share contact number of the max wtc mall Abu Dhabi           05:57 PM, 24th Mar                     vasih                    Plzz wait.. few minutes           05:57 PM, 24th Mar                   fatma                   okay           05:57 PM, 24th Mar                     vasih               
      Im back           05:59 PM, 24th Mar                     vasih                    Can you please provide a contact number?           05:59 PM, 24th Mar                   fatma                   one minute           06:00 PM, 24th Mar                     vasih                    Ok           06:00 PM, 24th Mar                   fatma                   +971 2 6726333           06:01 PM, 24th Mar                   fatma                   this is World Trade Center Mall number           06:01 PM, 24th Mar                   fatma                   and you can contact them to contact max           06:01 PM, 24th Mar                     vasih                    Ok. Thank you           06:01 PM, 24th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:01 PM, 24th Mar                     vasih                    There is no number for max?           06:01 PM, 24th Mar                     vasih
                     Ok           06:02 PM, 24th Mar                     vasih                    Thank you           06:02 PM, 24th Mar                     vasih                    Good day           06:02 PM, 24th Mar                   fatma                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:03 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2297256